Dollar Tree, Family Dollar reverse course on mask policy

Photo credit USA TODAY

Dollar Tree and Family Dollar reverse course by now requiring all customers to wear masks when shopping at their retail stores.

The retailer had relaxed its mask requirement back in July, but now says it is reinstating its mask policy to fall more in line with CDC guidelines.

Related: Mask no longer required at Family Dollar, Dollar Tree


According to the company’s website the retailer is also implementing more precise COVID-19 policies for customers and staff members.

Protecting the Safety of Our Shoppers & Associates
  • NEW – Plexiglass Guards: We have installed plexiglass guards at cash registers in all of our stores to help shield our shoppers and cashiers from the spread of germs.
  • NEW – Associate Health Screenings: We have implemented an Associate Health Screening Program that includes a self-assessment process for Associates to monitor their health two hours before every shift, as well as a health questionnaire to be used upon arrival at work.
  • Cleaning Protocols: We continue to provide our store teams with hand sanitizer and cleaning supplies to clean throughout the store daily with high frequency. Following CDC-recommended cleaning guidelines, our Associates continually wipe down common areas and surfaces such as door handles, shopping carts and baskets, keypads, and register counters.
  • Social Distancing: Our store Associates are practicing social distancing, as recommended by the CDC, and we continue to ask that our customers also follow social distancing measures, maintaining at least six feet between yourself and other shoppers and Associates — especially in the checkout lines where the spacing has been marked for you.
  • Face Masks & Gloves: We are providing non-medical face masks and gloves to all Associates to wear during their shifts. Associates may also choose to wear their own gloves and cloth face coverings.
  • Early Shopping for At-Risk Customers: We continue to dedicate the first shopping hour to our at-risk customers, including senior citizens, individuals with pre-existing health conditions, and pregnant women.