A thoughtful customer helped turn around one employee’s bad day.
Feroza Syed, a real estate broker in Atlanta, was in line at the McDonald’s drive-thru on December 4 when she witnessed an employee, Bryanna, being mistreated by another customer.
Syed first shared the story on her Facebook page, writing: “At drive-thru, guy in front of me threw a soda at the woman b/c it wasn't what he wanted.”
"She was crying and covered in ice and soda and syrup. It was so obnoxious to me that I couldn't even figure out what was happening," Syed told TODAY.
"I've never seen anyone behave that way, and I used to work in food services, but especially to do that with everything that's going on was just awful," she added.
When she pulled up to the window, she gave Bryanna a cash tip and offered to call the police on the man.
She returned to the fast food location later to share the customers license plate and noticed that Bryanna was pregnant with her first child.
Wanting to give back to the essential worker – who was forced to take a leave of absence as McDonald’s investigated the issue – she created an online fundraiser and baby registry for the expectant mother.
"I thought, let me do something nice for her. When I walked in the first time, she was covered in syrup all over her shoes, pants, and shirt, so I assumed maybe I could raise $300 or $400 for her to buy something nice or get her hair done or something, but by 24 hours later people had donated $1,700," she said.
According to Syed’s Facebook, they have raised over $3,000 for Bryanna, who is very appreciative for the outpouring of support.
"She's just obviously going crazy with joy. We've become friends through this, and it's just insane to see such love and joy and happiness," Syed said of her “new friend B.”
She explained that it doesn’t take much to turn someone’s luck around.
“A majority of our donations were under $25, $10 and $5. Every bit adds up,” she noted to the outlet.
She also wants the focus to shift back to Bryanna and her good deed, which she says does not warrant comments such as “you changed this person’s life.”
“I did not. It's a couple months' worth of rent in Atlanta, it's not changing someone's life," explained.
"I don't want the misconception that she needed it. It was something we did out of the kindness of our heart to make somebody have a good day after a bad situation,” she added.
On her Facebook page, Syed noted that she hopes the man has caught wind of the story and does better, adding, “We all need to do better.”