In anticipation of Arrowhead Stadium operating at a reduced capacity, the Chiefs are automatically crediting payment for 2020 season tickets forward to the 2021 season. All tickets for the 2020 season will be sold as single-game tickets, and season ticket holders will be automatically included in a single-game ticket pre-sale, once that capacity is determined. The credit that season ticket holders receive towards the 2021 season can be utilized to purchase 2020 single-game tickets, if they choose. Season ticket holders will still receive their 2020 season gift box and the season ticket prices for the 2021 season will remain a flat rate. In the event that the organization is permitted to host a full-capacity crowd for any potential playoff games, season ticket holders that don't opt for a refund will be given the first opportunity to purchase their seats. Additionally, parking or hospitality club passes purchased as part of a season ticket membership can be managed exactly like tickets, wither a credit for 2021 or a full refund , if requested.
Season Ticket Members who wish to receive a full refund vs. a 2021 credit can choose to do so by contacting their ticket representative over the phone or via email. While those who opt to receive a refund won’t be eligible for the above benefits in 2020, they will still be issued a 2021 renewal for their same season ticket location(s) and will maintain their tenure.