Retirees and military families used to picking up their prescriptions from base pharmacies should expect major changes during the COVID-19 pandemic, according to the Defense Health Agency.
Some pharmacies had already implemented the changes before DHA's public announcement.
At Hill Air Force Base in Utah, the 75th Medical Group satellite pharmacy was providing curbside service as early as March 23. Uniformed staff in masks and gloves stood outside vehicles to help customers with their prescription orders in front of the base Exchange shopping center.
Tricare users have several options to access their prescriptions, including Tricare pharmacy home delivery, which allows beneficiaries to order up to a 90-day supply of most medications delivered to their homes in most areas.
Using delivery or retail pharmacies carries a co-pay for prescriptions.
Beneficiaries who already have a prescription at a military pharmacy can ask a retail pharmacy to call to make the transfer or call their doctor to get a prescription they can take to an outside pharmacy.
Anyone with prescription questions can also call ExpressScripts 24/7 at 877-363-1303. Local military pharmacy contact numbers can be found here.