Austin Water lifts boil water notice for large portion of city; southwest, northwest still need to boil

Boiling water
By Talk 1370

AUSTIN ( -- Austin Water has partially lifted the boil water notice for customers in the utility's Central, South, North, and Northwest A pressure zones, as crews continue to make progress on restoring the city's water system.

Testing has confirmed the water is safe to drink, ending a boil water notice for those customers that has been in effect since Wednesday. Customers in the utility's Southwest A, B, and C zones, and the Northwest B and C zones remain under a boil water notice until further repairs and testing are completed.

"We expect to have all of Austin with water service by today and boil water notice lifted city-wide shortly after," Austin Water director Greg Meszaros said in a statement. "Austin Water remains committed to providing safe and reliable water service of the highest quality. As we return to regular operations, we will begin the process of evaluating our systems and identifying ways to improve resiliency across all areas of the utility."

An interactive map is available on the city's website to identify which pressure zone a given address is located in.

Once an area is removed from a boil water notice, officials offer the following tips to clear your pipes of any stagnant water:
*Run all cold water faucets in your home for one minute.
*To flush automatic ice makers, make three batches of ice and discard.
*Run water softeners through a regeneration cycle.

Since issuing the notice on Wednesday, crews have been working to stabilize the city's water treatment plants, and restore water pressure throughout the Austin Water system.

Water quality testing will continue, and officials will continue to provide regular updates as the boil water notice is lifted for additional zones across the city.

"I want to recognize and thank the Austin community for answering the call for deep reductions in water use during this extreme deep freeze,” said Spencer Cronk, Austin’s City Manager. “It is through your actions that Austin Water has been able to stabilize and improve water service for customers across the city. Please continue to conserve water as the work of restoring water service to full capacity continues.”

Emergency water use restrictions remain in effect across the city until further notice. These include prohibitions on:

*Use water for irrigation or testing of irrigation equipment
*Wash vehicles, including at commercial car wash facilities
*Wash pavement or other surfaces
*Add water to a pool or spa
*Conduct foundation watering, or
*Operate an ornamental fountain or pond, other than aeration necessary to support aquatic life

Any violations of the restrictions should be reported to 311.