CA Officials Say They Now Know What Triggered Problems That Led to Undercount of COVID-19 Cases

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State officials say they now know what triggered the problems that have led to an undercount of coronavirus cases in California. 
 
As of Aug. 6, California reported 8,436 new cases of COVID-19. The state now has a total of 538,416 positive cases. There have been a total of 10,011 deaths in the state. 
 
Health Director Dr. Mark Ghaly says it's all been fixed.
 
"Over the last 24 hours, we have seen a normalization of the flow of data coming into our lab reporting system. We expect that over the next 24 to 48 hours that the backlog that is between 250,000 and 300,000 records will be resolved giving us a better sense of the total number of tests that were delayed," he said.
 
Dr. Ghaly says two mistakes led to the problem. A computer server failed back on July 25. 
 
Changes were made to go around the server but they were supposed to be temporary and no one remembered to change things back to normal. 
 
In addition, a top lab stopped sending in test results because the state failed to return a certificate to them on time. 
 
Earlier this week  LA County public health officials were concerned about a backlog in COVID-19 test results that may be affecting state and local data and contact-tracing efforts. Dr. Barbara Ferrer said that it's unclear how great the backlog is, but it may extend back as far as two weeks.
 

LIVE AT 1:30 PM: @CHHSagency Secretary Dr. Mark Ghaly hosts a video conference call to provide an update on #COVID19 in California.https://t.co/Ps76gDoAxG

— CA Public Health (@CAPublicHealth) August 7, 2020