Dallas Cowboys Announce 'Safe Stadium' Policy For 2020 Season

AT&T Stadium in Arlington, Texas
Photo credit Credit: J.Burkett Photo

The Dallas Cowboys have announced the club’s 'Safe Stadium Policy' for AT&T Stadium and the return of football during the 2020 NFL season.

“These are challenging and unprecedented times for our country, our community, and our Cowboys fans at home in Texas and all around the world,” said Charlotte Jones, Dallas Cowboys Chief Brand Officer. “Amidst the difficulties brought on by COVID-19, our focus has been to safely bring football back to our community. We are deeply grateful for the patience, understanding, and support our fans have shown during these historic and turbulent times as we continue to prepare for a successful season.”

There will be several important new changes with the fan experience at AT&T Stadium this season including:

Limited Stadium Capacity 

Capacity at AT&T Stadium will be limited to start the 2020 season, in accordance with guidelines from the CDC, the State of Texas, local public safety and public health authorities. Fans are required to practice social distancing inside and outside of AT&T Stadium, including parking lots, entry queues and seating. 

Weather permitting, AT&T Stadium’s unique retractable roof and end zone door design gives the ability to maximize fresh air flow throughout the building, along with the capability of circulating 840,000 cubic feet per minute (CFM) of fresh air through its mechanical system.

Mandatory Mask Policy

Consistent with NFL and local Public Safety and Health policy, all fans will be required to wear a mask when transiting from their personal or public transportation to AT&T Stadium including while in stadium parking lots. In addition, all fans and stadium employees will be required to wear a mask at all times, except when they are actively eating or drinking or if under ten years of age.


Tickets will be distributed in seat blocks known as “pods” to maintain distance between groups who are not known to one another. Fans are required to maintain pod integrity by only transferring tickets to family or friends within their trusted group. Each ticket holder should have their own mobile ticket on their device. 

Mobile-Only Ticketing

Beginning this season, all tickets at AT&T Stadium will be digital and available through fans’ mobile devices. Tickets purchased from the Dallas Cowboys will be available via the Dallas Cowboys or SeatGeek mobile app. In order to provide a contactless experience for fans, there will no longer be physical tickets.

Cashless Experience

Beginning this season, all food, beverage, parking and retail will become a cashless experience. Major credit and debit cards, as well as mobile pay will be accepted throughout AT&T Stadium.

Frictionless Entry

 Fans will have frictionless entry to stadium parking lots and will go through a frictionless security scan using 60 socially distanced metal detectors to enter AT&T Stadium. 


Designated spaces for tailgating will be available in select AT&T Stadium lots. To promote physical distancing, at least one space between vehicles is required in the tailgating spots and parties will not be permitted to comingle.

AT&T Stadium will continue to monitor guidelines and protocols from local public health officials and will enhance the Safe Stadium policy as needed.