"This is something that should have been thought out much further in advance," said Konrad, who has been trying to obtain his deceased father's medical records from the hospital for over a month.
"And when I called two days ago, I was informed that the medical records department was going to be shutting down this Friday."
KYW Newsradio is unable to independently confirm the alleged closure of the medical records department because the company that owns the hospital, American Academic Health Systems, did not return several requests for comment.
The department handles not just information about patient health procedures but also information such as birth and death records.
"I'm trusting that it's not going to be just thrown on the curb, you know, because I'm sure there are HIPAA requirements that, you know, medical records, they have to be kept confidential. But, I mean, these are very important records that I think everyone would definitely want to have," he said.
Konrad said his father passed away in 2015 from metastatic prostate cancer and he wanted to look at his medical records to get a better understanding of what happened to him.
"Thinking about what he went through even now, it's just still very painful," he said.