Pet day care centers modify operations to accommodate customers during coronavirus outbreak

A dog and a cat
Photo credit chendongshan/Getty Images
By KYW Newsradio 1060
PHILADELPHIA (KYW Newsradio) — Pet boarding and day care centers are deemed essential businesses in Pennsylvania and able to stay open during the coronavirus crisis, and operational procedures have been modified to accommodate customers and their best friends.

The Ruff House Dog Center in Ardmore is giving priority to pet owners who are first responders, healthcare workers and other essential personnel for it's boarding and day care services.

"We have waived all of our initial evaluation fees for our day care and boarding portions for these essential workers,” explained co-owner John Stanish.

Stanish says the staff wants to make it as easy as possible for essential personnel.

"More so to just alleviate the headaches, get them in and make sure their animals are taken care of, and also to be the liaison between the local veterinarians and getting dogs the things they need to facilitate their healthcare to basically alleviate the stress,” he added.

He says staff members follow social distancing and other safety guidelines. Drop-off and pick-up of the dogs is done at curbside.

"We have them give us a call on the phone. We walk out to the parking lot, we have a variety of slip leads that we use and disinfect daily. We take the dog out of the back of the vehicle. We take them into our facility and there is no human to human contact,” he said. 

Only authorized employees are allowed inside the center.

"We believe in the power of the pack. Without all of our front line workers we would really be eating the dust right now. So whatever role we can play to alleviate their stress, that's what we are here to do right now. That's our main focus,” Stanish said.