The future has arrived at Burger King, Popeyes and Tim Horton.
Restaurant Brands International, which owns all three chains, has announced plans to upgrade drive-thrus at over 10,000 restaurants across the United States and Canada that will make your experience faster, and in some cases, may even predict what you want, reported CNN.
The modernized system involves installing over 40,000 digital drive-thru screens with “predictive selling” technology that can suggest items based on previous orders, trending promotions, time of day and local weather. Forecast calls for a Double Whopper with cheese!
“Our guests have sought out our drive-thru lanes for our iconic food and beverages throughout the COVID-19 pandemic — even in the face of mandated dining room closures around the world,” Jose Cil, CEO of RBI, said in a statement, according to the NY Daily News.
“We believe strongly that it is time to modernize our drive-thru lanes throughout the US and Canada to provide even better, quicker and contactless service for our guests. This includes presenting menu options on digital screens that are tailored for each guest, as well as integrating our loyalty program at the moment of ordering and providing remote, contactless payment to speed up our drive-thru lanes in the near future."
In keeping with COVID safety protocols, the drive-thrus will also offer contactless payment when you place your order.
The drive-thrus are expected to be rolled out across North America by the middle of 2022.