Walmart Launches Two-Hour Express Delivery Service


With millions of Americans under stay-at-home orders, Walmart is rolling out a two-hour delivery service to get people the goods they need as soon as possible.

Express Delivery will cost an extra $10 on top of the usual delivery charges, which can range between $7.95 and $9.95, reported “Today.”

Items available in 120 minutes include groceries, toilet paper and other household products, toys and electronics.

"We know our customers’ lives have changed during this pandemic, and so has the way they shop,” Walmart chief customer officer Janey Whiteside said.

“We also know when we come out of this, customers will be busier than ever, and sometimes that will call for needing supplies in a hurry. COVID-19 has prompted us to launch Express Delivery even faster so that we’re here for our customers today and in the future."

Express Delivery was initially tested in 100 stores in mid-April. They are now expanding it to 1000 locations, with plans to extend it to nearly 2000 stores in the coming weeks.

Customers can input their zip code on Walmart’s website or app to see if the service is available in their area. If so, continue shopping online and select Express Delivery at checkout. The service is applicable on orders totaling $30 and over.

One of Walmart’s 74,000 personal shoppers will gather your items and have a delivery driver bring it to your door.

Earlier this week, Walmart’s CEO  Doug McMillion shared his predictions for how the coronavirus pandemic will reshape the retail industry.

McMillion believes that shoppers wanting online pickup or items delivered would "become the new normal."

"This is just speeding up the significant change the retail industry was already undergoing," McMillon said. "Before this crisis, we already saw a robust adoption of online pickup and delivery in our business."

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