Buffalo, NY (WBEN) Two days after the sudden closure of Fantasy Island, the state attorney general's office is calling on the park's owner to give refunds to those who already bought passes or other goods in anticipation of the upcoming 2020 season.
Attorney General Tish James' office says it has received more than 150 complaints about the closure of Fantasy Island and the resulting financial loss to consumers who bought season tickets. Early Friday morning, the office says it immediately sent the attached letter to the owner of Fantasy Island demanding a refund of season passes, meal plans, and other goods and services for the 2020 season for consumers.
Assistant Attorney General Christopher Boyd issued the letter:
John Fitzgerald, CEOApex Parks Group LLC27061 Aliso Creek Rd, Ste 100Aliso Viejo, CA 92656-5322
Dear Mr. Fitzgerald:
I write on behalf of the New York State Office of the Attorney General (“OAG”). It has come to our attention that Fantasy Island, an amusement park in Erie County, New York operated by Apex Parks Group LLC (“Apex”) has abruptly closed. Many New Yorkers purchased season passes, meal plans and other goods and services for the 2020 season at Fantasy Island. Please confirm that Apex will provide such consumers with a prompt and complete refund of all monies paid now that the park has closed without operating during 2020.Please be advised that if Apex does not promptly provide refunds to impacted consumers, the OAG will proceed to issue subpoenas to Apex, and potentially its employees, affiliates and corporate parents. Following such investigation, the OAG may proceed with litigation to obtain restitution for impacted consumers. The OAG believes that Apex’s actions—if it fails to provide refunds—may be in violation of, inter alia, New York General Business Law Article 22-A and Executive Law § 63(12).Please confirm in writing no later than March 2, 2020, that Apex will provide refunds to all consumers who purchased good and services for the 2020 season at Fantasy Island. I look forward to your anticipated cooperation.
Regards,s/ Christopher L. BoydCHRISTOPHER L. BOYDAssistant Attorney General