PSEG Long Island Communication Issues Frustrate Customers Left Without Power

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By WCBS Newsradio 880

NEW YORK (WCBS 880) — There is outrage on Long Island where more than 1 million people were left without power as Tropical Storm Isaias rolled through the area, bringing down trees and power lines. 

More than 400,000 PSEG Long Island customers lost power at the height of the storm. The hardest hit areas were in Hempstead, Levittown and Westbury. 

The outages are just part of the problem. Many customers have been frustrated because they have been having issues contacting the utility either by text, by phone or on their website to report outages.

"It’s completely unacceptable that so many residents are still without power and can’t get in contact with @PSEGLI 12 hours after a storm we all knew was coming," Nassau County Executive Laura Curran tweeted Wednesday morning. "Our crews have worked all night to clear debris and downed trees, but many residents are still waiting for answers from PSEG. My office will continue to demand answers for residents still in the dark, who deserve nothing less."