WOODBURY, N.Y. (WCBS 880) — More than 70,000 residents across New York, New Jersey and Connecticut were without power on Tuesday morning, 1 week after Tropical Storm Isaias.
On Long Island, nearly 28,000 people were in the dark in the morning and WCBS 880’s Sophia Hall spoke with residents who were frustrated by the lack of communication from PSEG Long Island.
Robin Kleinman, a resident in Woodbury, showed Hall text messages between herself and the utility where she repeatedly asks when the power will be turned back on, only to be given vague responses.
“We have been told, initially it was Saturday night at 11:00, then it was Sunday night at 9:00, then it was Monday at 1:45. It was Tuesday at 11:00, then now it's Tuesday night at 10:00. I don't believe any of them,” she tells WCBS 880.
Kleinman says she has a headache from circling back with the company so often – and what makes it even more frustrating is seeing that her neighbors just across the street from her do have power.
She says the majority of her neighbors on her side of the block have left to stay in hotels while they await the power to be turned back on, or some have gone to live with family for the time being.
Kleinman says it seems as though PSEG Long Island has forgotten about them.
“I had to call PSEG and make sure that they knew our neighborhood was out because it appeared to be that they thought they fixed it,” she said. “I also had to wait on the phone for it. I was on hold for 52 minutes.”
PSEG Long Island says they're working around the clock to have the power back on to everyone's homes.