Technical issues for BPS on first day of school

Error

BUFFALO (WBEN) - Already some kinks for the Buffalo School District on day one of a completely remote model of education.

Superintendent Dr. Kriner Cash went on live with WBEN to discuss the bizarre school year, or at least the bizarre start to it, and he was asked about the effectiveness of a remote model compared to a traditional in-person setting.

"Of course, there's nothing better than in-person interaction in most occupations," said Cash. "We're trying to get as close as possible to a real in-person environment and simulate that as best we can."

Cash admitted that there are still families struggling to retrieve electronic devices from the district, saying those problems will likely trickle in over the next few days. 

The superintendent encouraged those families to dial the district's warm line at 716-816-7100. 

"The hotspots and the internet access issues...in this coming week, we should have it fully resolved," said Cash. "There are places where about 3,000-plus families, they are difficult to access through Spectrum, and we've been working tirelessly throughout the summer with Spectrum to try to close those gaps, and we expect that to happen within the next couple days."