Effective Date: December 15, 2025
Radio.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the Radio.com website and mobile applications (collectively, the "Service").
By using Radio.com, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
Radio.com is operated by Radio.com, located at 680 S Cache Street, Suite 100, Jackson, WY 83001, United States.
To help explain things as clearly as possible, the following terms have specific meanings when used in this Privacy Policy:
When you use the Service, we automatically collect:
You can connect your accounts from streaming platforms like Spotify or Apple Music (“Streaming Platforms”) to the Service. When you connect your Streaming Platform account to the Service, the Streaming Platform may share with us:
You can control what information these Streaming Platforms share with us through their respective privacy settings.
Streaming Platform Data Restrictions: Some Streaming Platform partners limit what information they share with us. We only collect and retain data as permitted by each platform's terms and API requirements. In cases where platforms prohibit storage of certain data (such as device IDs or personally identifiable information), we process such data only temporarily and do not retain it in our systems.
Sensitive personal information: Please do not share with us any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or union membership) on or through the Service or otherwise.
We may receive information about you from:
We use the information we collect to:
Our personalized music discovery recommendations are generated by analyzing your Discovery Activity, Listening History, and Preferences.
We may share your information in the following circumstances:
When you connect a Streaming Platform account:
This data sharing is necessary to provide the core functionality of Radio.com
We share information with third-party companies that help us operate the Service:
These service providers are contractually obligated to protect your information and only use it for the purposes we specify.
We may share aggregated data about music trends with third parties for research, analytics, and business purposes. This data cannot be reasonably used to identify any individual user. For example, we may share insights like "users who discovered Artist X also enjoyed Artist Y" without revealing who those specific users are.
We may share your information with third parties when you provide consent to do so.
We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:
If Radio.com is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity.
When you connect a Streaming Platform, we may access:
When you discover music on Radio.com and choose to listen on a connected Streaming Platform:
You can manage your connected Streaming Platforms at any time:
Please review each platform's privacy policy for details on their data practices
We keep your information only as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy.
You can access and update your account information at any time through your account settings.
You can delete your account at any time. Upon deletion:
You can opt out of promotional emails by:
You cannot opt out of service-related communications (e.g., account notifications, security alerts).
You can disconnect third-party Streaming Platforms at any time through your account settings.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Service.
If you are a resident of California or other states with applicable privacy laws, you may have additional rights. See the "State-Specific Privacy Rights" section below.
We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Radio.com is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are between 13 and 18 years old (or the age of majority in your jurisdiction), you must have your parent or legal guardian's permission to use the Service.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
Radio.com is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries.
These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to countries outside your country of residence.
If you are in the European Economic Area (EEA), we will ensure appropriate safeguards are in place for data transfers in accordance with GDPR requirements.
Cookies are small text files stored on your device by your web browser. We use cookies and similar technologies to remember your preferences, understand how you use the Service, improve user experience, and provide personalized recommendations.
You can change your preferences at any time by clicking "Cookie Settings" in the footer or in your Account Settings. Didomi stores a small cookie to remember your choices. Learn more at: https://www.didomi.io/en/privacy-policy
Essential Cookies (Always Active): Necessary for the Service to function, including authentication, security, and storing your consent choices.
Analytics Cookies (Optional): Help us understand usage patterns through services like Google Analytics and AppsFlyer.
Preference Cookies (Optional): Remember your settings and preferences.
Marketing/Advertising Cookies (Optional): Deliver relevant ads and measure advertising effectiveness. We do not store personally identifiable information (such as your name, email, or phone number) in advertising cookies.
Through Our Cookie Preference Center: Click "Cookie Settings" in the footer to manage your preferences via Didomi.
Through Your Browser: Most browsers let you remove or reject cookies through browser settings. Note that disabling cookies may limit certain features. For more information, visit https://www.allaboutcookies.org.
Through Mobile Device Settings:
We currently do not respond to "Do Not Track" signals. To learn more, visit http://www.allaboutdnt.com.
The Service may contain links to third-party websites, services, or applications that are not operated by Radio.com. This Privacy Policy does not apply to these third-party services.
We are not responsible for the privacy practices of third-party services. We encourage you to review the privacy policies of any third-party services you visit or use.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons.
When we make material changes:
We encourage you to review this Privacy Policy periodically. Your continued use of the Service after we make changes constitutes your acceptance of the updated Privacy Policy.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request information about:
Right to Delete: You can request that we delete your personal information, subject to certain exceptions.
Right to Correct: You can request that we correct inaccurate personal information.
Right to Opt-Out of Sale/Sharing: We do not sell your personal information and have not sold personal information in the preceding 12 months. We do not share personal information for cross-context behavioral advertising.
Right to Limit Use of Sensitive Personal Information: We do not collect sensitive personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
To exercise these rights, contact us at mobile-apps@radio.com. We will respond to your request within 45 days.
Verification: To protect your privacy, we will verify your identity before responding to your request.
Authorized Agents: You may designate an authorized agent to make requests on your behalf.
Residents of other states (including Virginia, Colorado, Connecticut, and Utah) may have similar rights. Contact us to exercise your rights.
If you are located in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing: We process your personal data based on:
Your Rights:
To exercise these rights, contact us at mobile-apps@radio.com.
Data Protection Authority: You have the right to lodge a complaint with your local data protection authority.
Data Transfers: We transfer personal data from the EEA to the United States and other countries. We use appropriate safeguards such as Standard Contractual Clauses to protect your data.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Radio.comEmail: mobile-apps@radio.com
For privacy-specific inquiries, please include "Privacy Request" in the subject line.
We will respond to your inquiry within 30 days (or as required by applicable law).
Last Updated: December 15, 2025
